Your Questions, Answered

  • All crochet items can be shipped throughout Australia. International orders available soon.

  • Crochet is an art form and cannot be replicated by a machine. Every piece is hand crafted, just one stitch at a time.

    Cost of supplies can add up quickly. For example yarn, needles, thread, hooks, snap fasteners and more.

    It takes time and skills to design and complete each crochet piece. This can vary anywhere from a few hours to several days.

  • Yes, if within my experience range. I am happy to do custom orders and also specialised gift packs. Prices may vary. Please email me for more information.

    hello.kitascrochet@gmail.com

  • If you have a faulty item, you must notify me via email within 7 days of recieving purchase with proof of the issue. This is amended on a case-by-case basis.

    hello.kitascrochet@gmail.com

    Rest assured, each crochet piece is made with care and is thoroughly checked before shipping.

  • We do not offer refunds or exchanges unless the item is faulty. If you receive a damaged or defective product, you must notify us within 7 days of receiving purchase with proof of the issue.